Privacy Policy

Last updated: September 28, 2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Name, email address, and contact information
  • Payment and billing information
  • Profile information and preferences
  • Content you upload or create
  • Communications with our support team

Automatically Collected Information

We automatically collect certain information about your device and usage:

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Usage patterns and interactions with the Platform
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your inquiries and provide customer support
  • Personalize your experience and content recommendations
  • Monitor and analyze usage and trends
  • Detect, investigate, and prevent fraudulent activities
  • Comply with legal obligations and enforce our Terms of Service

3. Information Sharing

We Do Not Sell Your Personal Information

We do not sell, trade, or rent your personal information to third parties.

Limited Sharing

We may share your information in the following circumstances:

  • With service providers who assist in our operations
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
  • With your explicit consent
  • Aggregated, non-personally identifiable information for analytics

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication protocols
  • Secure payment processing through certified providers
  • Regular monitoring for suspicious activities

5. Your Rights and Choices

Account Information

You can review and update your account information at any time through your account settings.

Data Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Object to or restrict processing
  • Data portability
  • Withdraw consent where applicable

Communication Preferences

You can opt out of promotional communications by following the unsubscribe instructions in those messages.

6. Cookies and Tracking

Types of Cookies

We use different types of cookies and similar technologies:

  • Essential cookies for basic site functionality
  • Performance cookies to analyze site usage
  • Functional cookies to remember your preferences
  • Targeting cookies for personalized content

Cookie Management

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.

When you delete your account, we will delete or anonymize your personal information, except where we need to retain information for legal, regulatory, or security purposes.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our Platform is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our Platform. Your continued use of the Platform after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@kwepicha.com

Address: [Company Address]